Why hitcom is our ideal partner
Deep public-sector expertise since 1999
hitcom understands the challenges facing local government, down to the very last detail. For more than 25 years, the company has been developing digital solutions tailored specifically to the needs of town, city and district councils. Strong links to local administrations, a focus on user-friendliness and a broad understanding of the processes of local government all make hitcom a reliable digitalisation partner.
An enviable reach
More than 2.8 million citizens use the digital solutions from hitcom each and every day. This figure speaks for itself – and shows that public trust, quality and fitness for purpose lie at the heart of every solution.
A 360° digital approach
hitcom offers a fully integrated digital ecosystem for public administrations that is individually tailored to local requirements. Features include:
- Accessible, modern websites for town, city and district councils
- High-performance intranets, based on the ‘disgovery’ platform
- Citizen apps for mobile devices
- AI-driven chatbots like ‘K-AI Kommune’
- Solutions for open data and intelligent data management
Our partnership for best practice: Formcentric and hitcom
Our forms solution is part of many of hitcom’s successful public administration projects. Together, we are driving the simple, efficient and user-friendly digitalisation of administrative forms – for everyone involved:
Simple form creation for local government
- Straightforward creation and maintenance of digital forms
- No programming knowledge needed
- Rapid rollout for new proposals and processes
Citizen-centred usability
- Accessible and mobile-friendly forms
- Dynamic, interactive input with clear user guidance
- 24/7 availability via website or app
Efficiency gains for council offices
- Automated transfer of data to administrative processes
- Shorter processing times
- Less feedback thanks to intelligent forms
- Lightening the load for case workers
A shared vision – an eye for what’s needed for digital success
Every day, around 50 experts are hard at work at hitcom, making step-by-step improvements to our digital public services. Their aim is to create practical solutions that make a real difference to day-to-day administrative work while providing a wealth of modern services to local citizens.
This is a vision we share at Formcentric. Our technology enhances the functionality of hitcom’s digital ecosystem – and not as a mere add-on but as an integral part of public service digitalisation. By focusing on feasibility, reliability and usability, we create solutions that integrate seamlessly with people’s day-to-day lives.
Our partnership – your benefits
When you choose a solution from hitcom, you also benefit automatically from our tried-and-tested technology:
- Tight integration with the existing system landscape
- Joint development approach for future-proof solutions
- Single point of contact for your entire project
- Plenty of flexibility and scalability to handle future requirements
Digital public services need reliable partners
hitcom and Formcentric – working together for solutions that work
